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Frequently Asked Questions

What is your shipping / handling policy and procedure?

We begin processing your order immediately after you place it. Airplane plans ship next business day. Airplane kits will ship within 2-6 business days. You will receive a confirmation email as soon as your order is placed, and another with a tracking number when your order ships. Shipping is done via the US Postal Service or FedEx, estimated at 3-5 business days for delivery.

What is your return policy?

If you are dissatisfied with your order for any reason please contact us. We will always offer a resolution.

Have a question?

Contact us

Help Videos

VIDEO MANUAL: Bat Wing Foam Board Kit

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